Who Are We?

mGAGE BV specializes in guiding businesses and is based in Belgium.

Why Do We Have a Privacy Statement?

Under the GDPR (the new privacy regulation applicable within the EU), we are required to inform you about how we handle data collected via electronic means. This privacy statement applies to all information transferred to us. Note that if you contact us via another electronic medium, the privacy policy of that platform will prevail in case of conflicts with this statement.

How Can You Reach Us?

For questions, comments, or concerns about our privacy policy, you can contact us through:

What Information Do We Collect and How Do We Use It?

Our contact form collects the following personal data:

Category Reason Legal Basis
Name To know who is contacting us and address the request correctly. Consent/necessity for performing the “agreement.”
Email To send you a response or follow up if your request requires clarification. Consent/necessity for performing the “agreement.”

Additionally, we may use anonymized data for statistical purposes. We will never use personal data for this.

Who Has Access to Your Data?

Only mGAGE BV employees who need access to perform the described processing tasks have access.
We will not transfer your data outside the European Economic Area (EEA).

How Long Is My Data Retained?

Your data is retained until your request is answered or a response is provided. Afterward, it will be deleted. If your inquiry leads to a service request or contract, the data will be forwarded to our sales department. If no contract is concluded, your data will be destroyed by mGAGE BV.

Your Rights

  • Right of Access: You can request access to your data and obtain a copy.
  • Right to Rectification: If data is incorrect, we will update it upon request.
  • Right to Erasure: In specific circumstances, you can request data deletion. We may retain your name/email in a blacklist to prevent further contact.
  • Right to Restriction: Processing may be restricted in certain cases.
  • Right to Notification: We will notify recipients of your data of any changes or restrictions, where feasible.
  • Right to Data Portability: Upon request, your data can be transferred in a machine-readable format.
  • Right to Object: You can object to processing based on legitimate interests or direct marketing.
  • Withdrawal of Consent: You can withdraw consent at any time, with future effect.

Filing a Complaint
If we cannot resolve your issue, you can file a complaint with the Privacy Commission: https://www.dataprotectionauthority.be/

Mandatory Fields
Certain fields (e.g., name, email) are required for us to fulfill legal or contractual obligations.

Do We Use Profiling or Automated Data Processing?
We only use anonymized data for statistical purposes and never process personal data for this purpose.

Cookies

  • Cookies are small text files stored on your device.
  • We use cookies for website functionality, user experience improvement, and statistical purposes.
  • Some cookies require your prior consent.

Cookie Types:

  • Necessary cookies: For basic site functionality.
  • Performance cookies: To analyze website usage.
  • Functional cookies: To personalize content.
  • Targeting cookies: For personalized advertising.

Managing Cookies
You can manage cookies via your browser settings. Note that blocking cookies may limit website functionality.

Policy Changes
This Privacy Policy replaces earlier versions and is valid from May 25, 2018. We reserve the right to update or modify this policy at any time.